Shipping policy
1. Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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During peak seasons or promotional events, processing may take slightly longer.
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You will receive a confirmation email once your order has been shipped.
2. Shipping Methods & Delivery Time
| Shipping Method | Estimated Delivery Time | Tracking Available |
|---|---|---|
| Standard Shipping | 5–10 business days | Yes |
| Express Shipping | 2–5 business days | Yes |
| Overnight Shipping | 1 business day | Yes |
Delivery times are estimates and may vary depending on location, weather, or unforeseen delays.
3. Shipping Charges
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Shipping fees are calculated at checkout based on your delivery location and the shipping method selected.
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Free shipping may be available for orders above a certain value (e.g., orders over $50).
4. International Shipping
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We ship internationally to selected countries.
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Customs duties, taxes, and import fees may apply depending on your country.
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Customers are responsible for paying any applicable duties or taxes.
5. Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can use this number to monitor the status of your shipment.
6. Lost or Damaged Packages
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We are not responsible for lost packages due to incorrect addresses. Please ensure your shipping details are correct.
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If your package arrives damaged, please contact our support team within 48 hours with photos of the damage.
7. Address Changes
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If you need to change your shipping address, please contact us immediately.
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We may not be able to modify orders that are already shipped.