Shipping policy

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • During peak seasons or promotional events, processing may take slightly longer.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Methods & Delivery Time

Shipping Method Estimated Delivery Time Tracking Available
Standard Shipping 5–10 business days Yes
Express Shipping 2–5 business days Yes
Overnight Shipping 1 business day Yes

Delivery times are estimates and may vary depending on location, weather, or unforeseen delays.

3. Shipping Charges

  • Shipping fees are calculated at checkout based on your delivery location and the shipping method selected.

  • Free shipping may be available for orders above a certain value (e.g., orders over $50).

4. International Shipping

  • We ship internationally to selected countries.

  • Customs duties, taxes, and import fees may apply depending on your country.

  • Customers are responsible for paying any applicable duties or taxes.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this number to monitor the status of your shipment.

6. Lost or Damaged Packages

  • We are not responsible for lost packages due to incorrect addresses. Please ensure your shipping details are correct.

  • If your package arrives damaged, please contact our support team within 48 hours with photos of the damage.

7. Address Changes

  • If you need to change your shipping address, please contact us immediately.

  • We may not be able to modify orders that are already shipped.